FAQ
What is the difference between technique 1 and 2?
Both techniques stimulate blood circulation and the metabolism of the skin.
Technique 1: Place the cup on the skin and make circular movements. This technique is best used to make the skin on arms, stomach and legs more supple (cellulite, scar tissue and wrinkles) and also to stimulate collagen production and tighten the face.
Technique 2: Place the cup on the skin and do not move it. This technique is most effective against muscle and joint pain, so place the cup where the pain occurs (for example a knot in your shoulder or neck).
Do not use either technique in the same spot for longer than 3 minutes.
How often should I use the cup for best results?
It is best to use the cups every other day, for a maximum of 3 minutes per area. Take good care of your body before and after the treatment with the Hydrating Body Wash and Sculpting Body Oil and drink enough water.
What material is the cup made of?
The cup is made of high-quality, anti-allergic silicone material, BPA free.
How do I clean the cup?
You can easily clean the cups with dishwashing liquid and warm water or in the washing machine and dishwasher.
I don't see any results after a week, is this possible?
The result depends on the consistency and use of the cup. Every body is different, but after regular correct use of the cup, the body will become more radiant, softer and firmer.
Make sure you watch our how to use video again to see if you are using the cup correctly.
Could I experience pain during the massage?
This is possible, some people experience using the cup as painful, especially when you just started using it. Make sure that you apply less vacuum to the cup and that you use enough Hydrating Body Wash, this will ensure that the cup stays in place and can move easily over the body.
What can I do if a bruise occurs?
If you have just started massaging, it may be that the blood circulation has not yet been stimulated enough and you may experience redness and sometimes bruises. If the latter is the case, stop massaging until the bruise has reduced. Through use, blood circulation improves and this will decrease over time, so you will also notice that the skin becomes elastic and softer.
Can I also use my own body wash or oil?
Of course you can also use your own body wash or oil to ensure that the cup can be vacuumed enough and can move. However, care before and after treatment is crucial to achieve the desired effect. Our product line is specially made for this and has been tested as most effective in collaboration with the cup. Do you want the best result? Then choose our Care Set.
I am having trouble using the cup properly, what am I doing wrong?
Make sure you read our instructions carefully and don't forget to apply the Hydrating Body Wash first. In addition, do not use too much force when moving the cup, you only have to ensure that the cup moves over your body.
Can I use the cup during my pregnancy
We do not recommend using the cup during your pregnancy. It is of course an ideal product to care for your skin before and after your pregnancy. Never use the cups on a scar that has not yet healed.
How long will it take for my shipment to arrive?
In the Netherlands, we will ship your order the same day. Meaning that if the postal service is working as usual, the order will be delivered the next day.
My product arrived damaged, what should I do?
That's unfortunate to hear.. Would you like to send us an email at info@sasostore.nl? We would like to see your order number and a photo of the damaged product.
Can I return my order?
We strive to provide you with top-notch products and exceptional service. However, we recognize that sometimes items may not meet your expectations or fit your needs as wished. That's why we have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it (unused) in its original packaging.
Where should I send my return?
To start a return, you can contact us at info@sasostore.com. Please note that returns will need to be sent to the following address: Kanaalzone 2, Havenweg 16, 6006 SM Weert
If your return is accepted, we’ll send you the instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
We're committed to minimizing our environmental footprint. By not offering free returns, we help reduce the number of unnecessary shipments, which in turn lowers carbon emissions and waste associated with return logistics.
You can always contact us for any return question at info@sasostore.com.